Shipping policy
Shipping Policy
Self Rez Coffee Company LLC, d/b/a Self Revive Coffee Roasters Effective Date: August 18, 2026
Thank you for choosing Self Revive Coffee Roasters. This Shipping Policy explains how we process, package, and ship your orders.
Order Processing Time
All coffee is roasted to order. Orders are processed and shipped within 3 business days, excluding weekends and holidays.
If we anticipate a delay, we will contact you promptly.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order, your destination, and the shipping method you select. You will always see the full shipping cost before completing your purchase.
We offer standard, expedited, and express options where available. Available methods may vary by location and order contents.
Free Shipping
We offer free standard shipping on qualifying orders:
| Destination | Order minimum |
|---|---|
| United States | $75.00 |
| International | $125.00 |
Order minimums are calculated on the merchandise subtotal after any discounts are applied, and do not include taxes, duties, or handling fees.
Eligibility. Free domestic shipping applies to standard-rate shipments up to 15 lbs. Orders above that weight, orders requiring oversized packaging, and shipments to destinations with elevated carrier rates may not qualify.
Eligibility is determined automatically at checkout, and all available shipping rates are displayed before you complete your purchase — you will never be charged a rate you have not seen.
Free shipping applies to standard service only. Expedited and express upgrades are available at their normal rates.
Domestic Handling Fee
All U.S. orders include a flat $2.00 handling fee. This supports:
- Protective packaging — poly mailers, padded mailers, and boxes
- Tape, shipping labels, and packaging materials
- Protective measures to reduce transit risk
- Order processing and fulfillment labor
We package every order with care to make sure your coffee arrives in excellent condition. Once a package leaves our facility, however, we cannot control how the carrier handles it.
International Orders
International shipping rates reflect carrier costs only and do not include a handling fee.
Any import duties, VAT, or customs fees are the responsibility of the recipient. These are assessed by the destination country and are not collected by us at checkout.
Shipping Destinations
We currently ship to the United States and the United Kingdom.
For questions about shipping to other locations, contact us at selfrez@selfrezcoffee.com.
Subscription Orders
Subscription orders follow the same shipping rates, minimums, and processing times as one-time orders. Each recurring shipment is evaluated independently for free shipping eligibility based on that order's subtotal.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number and a link to follow its progress. Please allow up to 24 hours for tracking information to appear.
Estimated Delivery Times
Delivery times depend on your shipping method and destination. Most orders arrive within the estimated window, but weather, carrier delays, and customs processing can extend delivery times beyond our control.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for packages delivered to an incorrect or incomplete address entered at checkout. If you notice an error, contact us immediately — if your order has not yet shipped, we will do our best to correct it.
Lost or Stolen Packages
If a carrier marks your package as delivered but it is missing, please contact the carrier first to open a trace.
Self Rez Coffee Company LLC is not responsible for packages lost or stolen after carrier-confirmed delivery. That said, reach out to us — we are glad to help you work through next steps.
Shipping Promotions
We occasionally offer shipping discounts or promotions. Promotional terms vary, may be limited in duration, and are subject to change at any time. Only one shipping promotion may be applied per order.
Contact
Questions about your order or this policy:
selfrez@selfrezcoffee.com
By placing an order with Self Rez Coffee Company LLC, you agree to the terms outlined in this Shipping Policy.
Thank you for your support. We look forward to sending you fresh coffee.